WhatsApp AI

WhatsApp AI customer engagement, centralized and with your team in control

WhatsApp is already the main channel automotive leads use to reach out. The problem is rarely the channel itself — it's the lack of centralization and consistent criteria when responding and qualifying.

Real screenshot of the Inbox in Nirko, with WhatsApp conversations centralized and prioritized

Nirko's Inbox — every WhatsApp conversation in one place, with priority and status.

How it works

One number, every conversation organized

All commercial WhatsApp conversations stay centralized, with a full history per lead — nothing gets lost between personal phones.

Fast responses, without relying on human availability

The AI is built to respond and qualify a lead as soon as it arrives, reducing how much the process depends on an agent being available at that exact moment.

Handoff at the right moment

Once a lead is ready, the conversation moves to a salesperson with full context — no repeating questions that were already answered.

Why unmanaged WhatsApp holds the operation back

When every salesperson handles their own number, the dealership loses history, loses visibility into who's being helped, and loses the lead along with the salesperson if they leave the company. Centralizing WhatsApp AI customer engagement closes exactly that blind spot.

That same conversation feeds your dealership's lead management and is driven by the same AI for dealerships that qualifies and prioritizes opportunities across the whole operation.

Frequently asked questions

What you need to know before deciding.

Does Nirko use the official WhatsApp API?

Yes. Customer engagement runs on Meta’s official WhatsApp Business API. Meta/WhatsApp fees are charged separately by the provider and are not part of the Nirko subscription.

Does the AI reply outside business hours?

Yes. The AI replies in seconds, 24 hours a day, 7 days a week, and leaves the lead qualified, with its history, for the team to pick up.

How many WhatsApp numbers can I connect?

The Pioneers Program includes up to 2 WhatsApp numbers per operation. Each additional number costs R$ 249/month.

What about data protection (LGPD) on WhatsApp?

A message started by the customer allows you to reply to that conversation. Marketing campaigns on WhatsApp require recorded consent and an opt-out option.

See your dealership's WhatsApp customer engagement, centralized and AI-powered.

Book a demo and see how WhatsApp AI customer engagement works.

Book a demo