After-sales
Service requests that arrive on WhatsApp are logged with the vehicle and the complaint, the team confirms the time slot, and the customer answers the NPS survey after the service.
Book a demoWorkshop schedule, Tuesday
ExampleThe AI answers on the store’s WhatsApp and logs the vehicle, mileage and complaint.
The request goes into the workshop schedule. Slot, price and parts are always confirmed by the team.
After the service, the customer answers the NPS survey and unhappy customers surface for the team to act.
Workshop requests on the same WhatsApp and inbox as sales.
Workshop schedule with each day’s capacity in view.
Every request with the vehicle, the complaint and the service status.
Parts requests logged alongside the workshop request.
Post-service rating and a list of customers to win back.
Purchase and workshop history on the same customer record.
The AI never confirms a slot, price, part or approved work without the team.
In a demo we show workshop service, scheduling and NPS working together.
Book a demoSelling consórcios too? See Nirko Consórcios